AGE UK ENGAGE NEWSLETTER
Friday May 8th Bank Holiday we are open as usual from 8.45-18.30
Update 07.04.2020 Please click on the link below to see the latest patient information and advice about local services.
CORONAVIRUS LATEST UPDATE 12.02.2020
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate. You can help too.
- Germs can live on some surfaces for hours. To protect yourself and others:
- Always carry tissues with you and use them to catch your cough or sneeze.
- Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
- If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
This is the best way to slow the spread of almost any germs, including Coronavirus.
More information, including a list of the affected areas is available by logging onto gov.uk/coronavirus
NEW PATIENT APPOINTMENT BOOKING SYSTEM
From Tuesday 21st January 2020 we are introducing a new patient appointment booking system. All patients wanting to be seen on the day will be dealt with by a dedicated member of the Practice Team.
Calls will be taken between 08.00 and 13.00 for same day care. You will be called back the same day if you have called before 13.00 and be offered appropriate treatment and care. This may be a face to face appointment, a prescription, telephone advice, a referral, or other course of action. Patients will be asked to give a detailed description of the problem to the Patient Navigator who answers the call, who will also ask what outcome you are hoping to achieve. The more information we have, the quicker and easier it will be to process your request and prioritise your call.
MORE BOOKABLE GP APPOINTMENTS AVAILABLE IN NORTHAMPTON
6:30pm-9:30pm weekdays, 9:00am-5:00pm weekends
There are now more bookable GP appointments in Northampton, making it easier for you to get an appointment at a time that suits you including evenings, weekends and Bank Holidays.
The Northampton GP Extended Access Service is an extension of your usual GP practice, it is not a walk-in-service, you need to make an appointment through your usual GP practice.
The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD.
For more information please visit: www.northantsgpalliance.com/services-we-offer/gpea
Welcome to Greenview Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Top 10 Surgeries in Northampton
Link to top 10 surgeries
CQC Inspection results - please click on the link below
Named Accountable GP
All patients have been allocated a named accountable GP, this is the GP that is responsible for their overall care at the surgery.
If you would like to be advised of your accountable GP, or would like any further information please contact the surgery.
Please note that the telephone prescription line has now closed permanently - please go to the prescriptions page for alternative ways to order your medication.
NHS Friends and family test
We want to hear from all patients about the quality of care they have received. the feedback will give us a better understanding of the needs of patients and will enable us to make improvements to services.When you use our services you have an opportunity to provide feedback on the care you have received. A form is available at reception and your answers and comments can be given anonymously.
The latest figures are:-
Friends and Family Test result
In response to the question:
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment, answers were:
Extremely likely 87%
Neither likely or unlikely 0
Extremely unlikely 0
Don't know 0
Training Days 2020
The Practice will be closed for staff training on the following days from 12.30