Prescriptions

Repeat Prescriptions

The best and quickest way to order your repeat prescription is online. Simply access SystmOnline by clicking the link above. Other ways to order your repeat prescription are:

  • By email - at prescriptionrequest.greenview@nhs.net
  • By post - Prescription Clerk, Greenview Surgery, 129 Hazeldene Road, Northampton, NN2 7PB
  • In person - we are not currently accepting requests in person.

Please allow two working days (not including weekends) to process your request and five working days if using the postal system.

Prescription Queries

The best and quickest way to ask questions about your prescription is through the online services messaging function. If you do need to call the surgery about your prescription, please do so after 1pm.

Medication Reviews

If you are on regular medication, you should have a medication review with an appropriate clinician at least once a year.

Time for a medication review?

Simply submit a request using our online Same Day Access Triage Questionnaire or call us before 12pm to book your appointment.

Information

Prescription requests can be made a week before your medication is due to run out. Some prescriptions may be post dated.

If you need to order your medication early for any reason, you will need to let us know why otherwise the request may not be processed. For example if you are going on holiday and will be away when you are due to renew your medication please let us know. We monitor all early requests to try to prevent wastage and over ordering of medication. Patients who repeatedly order early may be contacted by the surgery to find out why this is happening.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.